Professional standard of the head of social services. Professional standards. I. General information

On July 1, 2016, the Decree of the Government came into force Russian Federation dated June 27, 2016 No. 584 "On the peculiarities of the application of professional standards in terms of the requirements that are mandatory for the application of state off-budget funds Russian Federation, state and municipal institutions, state and municipal unitary enterprises as well as public corporations, state companies and business companies, more than fifty percent of the shares (stakes) in the authorized capital of which are in state property or municipal property.

The concepts of "qualification of an employee" and " professional standard» are defined in art. 195.1 of the Labor Code of the Russian Federation. According to this article, the qualification of an employee is the level of knowledge, skills, professional skills and work experience of an employee.

In turn, a professional standard is a characteristic of the qualifications necessary for an employee to carry out a certain type of work. professional activity

In accordance with the said Decree, a working group on the application and implementation of professional standards was created in the Lermontov KCSON State Budgetary Educational Institution, and an appropriate action plan was approved. To date, the employees of the institution are familiar with the content of professional standards. Most of the workers have passed professional retraining in order to achieve compliance with the requirements of professional standards. Work on the introduction of professional standards in the institution will continue as new professional standards are approved.

Institution documents

2019

Schedule for the implementation of professional standards in the state budget institution social service "Lermontovskiy comprehensive center social services for the population" for 2019

Director's order dated 09.01.2019 "On approval of the list of professional standards that will be used in the State Budgetary Institution of Education "Lermontov KTsSON"

"Order of the director" On amendments to order No. 71 dated April 11, 2018 "On the organization of work on the application of professional standards in the Lermontov KCSON"

Director's order "On the approval of the schedule for the implementation of professional standards in Lermontov KTsSON"

The composition of the working group for the implementation of professional standards in the State Budgetary Institution of Education "Lermontov KTsSON"

SCHEDULE PLAN FOR THE IMPLEMENTATION OF PROFESSIONAL STANDARDS IN THE INSTITUTION In 2017

PLAN FOR THE IMPLEMENTATION OF PROFESSIONAL STANDARDS IN THE INSTITUTION FOR 2016

ORDER ON THE CREATION OF A WORKING GROUP ON THE IMPLEMENTATION OF PROF STANDARDS

COMPOSITION OF THE WORKING GROUP ON THE INTRODUCTION OF PROF STANDARDS

REGULATIONS ON THE WORKING GROUP ON THE INTRODUCTION OF PROF STANDARDS

ANALYSIS OF COMPLIANCE WITH THE POST OF EMPLOYEES

NOTICE OF CHANGES BY CERTAIN PARTIES TO AN EMPLOYMENT CONTRACT

LIST OF STANDARDS APPROVED IN THE INSTITUTION

METHODOLOGICAL RECOMMENDATIONS FOR THE APPLICATION OF PROFESSIONAL STANDARDS

LETTER OF THE MINISTER OF LABOR AND SOCIAL PROTECTION OF THE POPULATION OF THE STAVROPOL REGION ON THE APPLICATION OF PROF STANDARDS

1. Junior medical personnel Order of the Ministry of Labor of Russia N 2n dated 12.01.2016;

2.Specialist in social work Order of the Ministry of Labor of Russia N 571n dated October 22, 2013;

3. Social worker Order of the Ministry of Labor of Russia N 677n dated November 18, 2013;

4. Head of the social service organization Order of the Ministry of Labor of Russia N 678n dated 11/18/2013;

5. Human Resources Specialist Order of the Ministry of Labor of Russia No. 691n of 06.10.2015;

6. Accountant Order of the Ministry of Labor of Russia No. 1061n of December 22, 2014;

7. Programmer Order of the Ministry of Labor of Russia No. 679n dated November 18, 2013;

8. Cook Order of the Ministry of Labor of Russia No. 610n of 09/08/2015;

9. "Specialist in the field of procurement" Order of the Ministry of Labor of Russia dated 10.09.2015. No. 625n;

10. "Specialist in rehabilitation work in social sphere» Order of the Ministry of Labor of Russia dated November 18, 2013 No. No. 681;

11. "Psychologist in the social sphere" Order of the Ministry of Labor of Russia dated 11/18/2013. No. 682;

12. "Specialist in working with families" Order of the Ministry of Labor of Russia dated 11/18/2013. No. 683;

13. "Specialist in the field of labor protection" Order of the Ministry of Labor of Russia dated 08/04/2014. No. 524n;

14. "Specialist in the field of healthcare organization and public health" Order of the Ministry of Labor of Russia dated 07.11.2017. No. 768n;

15. "Instructor-methodologist on adaptive physical education» Order of the Ministry of Labor of Russia dated 04.08.2014 No. No. 526n;

16. "Educator additional education children and adults” Order of the Ministry of Labor of Russia dated 08.09.2015 No. No. 613n;

17. "Specialist of administrative economic activity» Order of the Ministry of Labor of Russia dated September 17, 2014 No. No. 49n.

18. "Teacher-psychologist (psychologist in the field of education)" Order of the Ministry of Labor of Russia dated July 24, 2015. No. 514n;

19. "Electrician" Order of the Ministry of Labor of Russia dated 02.02.2018. No. 646n;

20. "Instructor-methodologist" Order of the Ministry of Labor of Russia dated 08.09.2014. No. 630n.

21 "Specialist in organizational and documentation support organization management" Order of the Ministry of Labor of Russia dated 06.05.2015 No. No. 276n.

Federal Law No. 236-FZ dated December 3, 2012 Labor Code RF fixed concepts "Employee Qualification" and "professional standard":

professional standard- these are the requirements for the qualification of an employee in order to carry out his professional activities (Article 1951 of the Labor Code).

Employee Qualification- this is the level of knowledge, skills, abilities and experience of the employee necessary for the implementation of his professional activities (Article 1951TK)

Professional Standard (PS) is a key mechanism for self-regulation of the labor market. It is a multifunctional regulatory document that establishes the requirements within a specific type (field) of professional activity:

to the content and quality of work;
to the terms of implementation labor activity;
to the skill level of the employee;
to the practical experience, professional education and training necessary to qualify for the qualification.

PS consists of structural units, each of which refers to a certain qualification level and contains a description:

necessary knowledge and skills;
level of responsibility and independence;
the level of complexity of the work function performed.

Directions for the application of professional standards by employers

Professional standards are applied by employers, taking into account the characteristics of the work performed by employees. labor functions, determined by the technologies used and the accepted organization of production and labor, in solving the following tasks:

determining the need for workers with a certain skill level
definition of labor functions of employees, job duties employees, taking into account the peculiarities of the technologies used
correct selection and placement of personnel
delimitation of functions, powers and responsibilities between categories of employees
staffing development, job descriptions;
formation of a wage system;
certification of employees;
organization of training ( professional education and professional education) and additional professional education of employees

I. General information
_________________________________________________________ (name of the type of professional activity)
The main purpose of the type of professional activity:
Ensuring the activities of the organization of social services for the population, providing social services citizens
Occupation group:

	(Name)	(Name)
Assignment to types of economic activity:
	Provision of social services with accommodation
	Provision of social services without provision of accommodation
	(name of type of economic activity)

II. Description of labor functions included in the professional standard
(functional map of the type of professional activity)

Generalized labor functions

Labor functions

Name

skill level

Name

Social service organization management

Planning and controlling the activities of a social service organization (organization)

III. Characteristics of generalized labor functions

3.1. Generalized labor function

Name	Social service organization management				Skill level

Origin of the generalized labor function		Original	Borrowed from the original
				Original code

Possible job titles	Head of social service organization Director of a social service organization Branch manager Deputy Head (Director)

Education and training requirements	Secondary vocational education for training programs for mid-level specialists
Practical work experience requirements	At least 1 year in a managerial position
Special conditions for admission to work	Persons who have or have had a criminal record for crimes, the composition and types of which are established by the legislation of the Russian Federation, are not allowed to work

additional characteristics

Title of the document		Name of the base group, position (profession) or specialty
		Heads of institutions, organizations and enterprises
		Director ( CEO, manager) of the enterprise
		Bachelor of Social Work
		Master of Social Work

		social work specialist
		Bachelor of Social Work
		Master of Social Work
		Manager
		Government and municipal government
		Specialist in state and municipal administration with in-depth training

Name	Planning and control of the activities of a social service organization				Level (sublevel) of qualification

		Original	Borrowed from the original
				Original code		Registration number of professional standard

labor activities		Planning the activities of the organization, development and approval of current and long-term plans work, determination of targets for the activities of the organization and its employees in the prescribed manner
		Activity coordination structural divisions organizations for the implementation of planned and policy documents, fulfillment of the state (municipal) task, fulfillment of instructions from higher organizations
		Making decisions and signing local normative documents organizations necessary to provide social services to the population
		Monitoring the implementation of plans and programs of the organization's activities
		Organization of monitoring of citizens' satisfaction with the availability and quality of social services, creation of conditions for independent system assessment of the quality of services provided by the organization, in the prescribed manner
		Preparation and implementation of measures to ensure the comprehensive security of a social service organization and citizens living (staying) in it
Required Skills		Plan the activities of the organization, develop programs, form a system of indicators of the activities of the organization and employees
		Organize the work of staff, set goals and formulate tasks, determine priorities
		Develop solutions and assess the risks associated with their implementation
		Analyze financial and statistical reporting data
		Use information and communication technologies, including Internet resources
Required knowledge		Federal and regional legislation and other regulatory legal acts in the field of social services for the population
		Theory of management and organization of labor, including the basics of project and program-target management
		Fundamentals of financial, accounting and statistical accounting in the organization of social services
Other characteristics

Name	Social service organization resource management					Level (sublevel) of qualification

The origin of the labor function		Original		Borrowed from the original
					Original code	Registration number of professional standard

labor activities			Making decisions on the provision of social services to the client, signing contracts for the provision of social services
			Organization of preparation and approval of financial and accounting documents of the organization
			Control over the targeted and efficient use of financial resources of the organization
			Making decisions on equipping the organization with premises, equipment, technical and other means necessary for the quality provision of social services and in accordance with established norms and standards
			Making decisions in the field of personnel management of the organization, including decisions on approval staffing organizations, signing local regulatory documents on personnel issues
			Control of economic activities of a social service organization
			Monitor employee compliance labor law, rules and regulations of labor protection
			Enforcement of the rules fire safety and sanitary and hygienic standards in the organization of social services
			Referral of employees for medical examination in order to identify infectious diseases, control over timely medical examination
			Organization of work to ensure that the organization meets the requirements of legislation on the protection of personal data about clients Ensuring that employees comply with the requirements of the code of ethics of a social worker
Required Skills			Plan for resource provision in the organization (financial, technical and human resources)
			Apply Information Technology to control the spending of financial resources of the organization
Required knowledge			Fundamentals of civil law
			Fundamentals of tax law
			Fundamentals of Public Procurement Legislation
			Fundamentals of labor law
			Principles of budgeting and cost control
			Theoretical foundations of personnel management, including the basics of labor rationing, assessment and motivation of personnel, organization of remuneration
Other characteristics			Compliance with the Code of Ethics of the Social Worker

Name	Interaction with clients, parent and partner organizations				Level (sublevel) of qualification

The origin of the labor function	Original		Borrowed from the original
				Original code		Registration number of professional standard

labor activities		Conducting personal reception of clients, advising on obtaining social services
		Establishment of business relations and organization of cooperation with various state, public, religious, non-state and other organizations in order to improve the quality and efficiency of the provision of social services, including attracting charitable assistance aimed at supporting citizens who find themselves in a difficult life situation, at the development of the organization
		Formation and provision of activities of trustees (public, supervisory) boards in the organization
		Representing the interests of the organization in the bodies state power and local governments
		Preparation of draft plans and programs for the activities of the organization, proposals for the draft state (municipal) task for submission to a higher organization
		Preparation and submission of reports on the activities of the organization to the parent organization
		Organization of the preparation and placement of information about the services provided to citizens on the organization's website, ensuring the information openness of the social service organization in the prescribed manner
Required Skills		To consult clients within the competence of the organization in an accessible form, to prevent possible conflict situations
		Conduct public speaking, including mass media, on issues of social services for the population
		Prepare presentation and information-analytical materials, articles, certificates on the activities of a social service organization, including for printed and electronic means mass media
Required knowledge		Russian language (business style)
		Fundamentals of ethics and psychology of business communication
Other characteristics		Compliance with the Code of Ethics of the Social Worker

Name	Ensuring the development of a social service organization					Level (sublevel) of qualification

The origin of the labor function		Original		Borrowed from the original
					Original code	Registration number of professional standard

labor activities			Preparation of proposals for the formation of strategic and policy documents in the field of social services for the population on behalf of a higher organization
			Development of proposals to improve the efficiency of the organization and submission of these proposals to the parent organization
			Management of the introduction of innovative forms of activity in the organization, modern methods and tools for the provision of social services
			Organization of participation of employees in competitions professional excellence in the field of social services
			Organization of the development of educational and methodological, scientific and methodological publications, manuals, recommendations on the organization of social services
Required Skills			Analyze the socio-economic, socio-demographic situation
			Develop draft regulatory and methodological documents necessary for the introduction of modern methods and tools for the provision of social services
Required knowledge			The main directions of the state social policy, provisions of strategies and programs in the field of social services at the federal and regional levels
			Modern methods of organizing social services for the population, including international experience
			Fundamentals of organization personnel management
Other characteristics			IV. Information about organizations - developers of a professional standard 4.1. Responsible developer organization 4.2. Names of developer organizations _____________________________ (1) All-Russian classifier classes. (2) All-Russian classifier of types of economic activity. (3) Single qualification guide positions of managers, specialists and employees. (4) All-Russian classifier of specialties by education.

MINISTRY OF LABOR AND SOCIAL PROTECTION OF THE RUSSIAN FEDERATION

ORDER

On approval of the professional standard "Head of the organization of social services"

In accordance with clause 22 of the Rules for the Development, Approval and Application of Professional Standards, approved by Decree of the Government of the Russian Federation of January 22, 2013 N 23 (Collected Legislation of the Russian Federation, 2013, N 4, Art. 293),

I order:

1. Approve the attached professional standard "Head of the social service organization".

2. Establish that the professional standard "Head of a social service organization" is used by employers when forming personnel policy and in personnel management, in the organization of training and certification of employees, conclusion employment contracts, the development of job descriptions and the establishment of wage systems from January 1, 2015.

Minister
M.Topilin

Registered
at the Ministry of Justice
Russian Federation
December 31, 2013,
registration N 30970

Application. Professional standard "Head of social service organization"

Application

Head of social service organization



	Registration number

I. General information


Social service organization management

(name of the type of professional activity)

The main purpose of the type of professional activity:
Ensuring the activities of the organization of social services for the population, the provision of social services to citizens
Occupation group:

	(Name)		(Name)
Assignment to types of economic activity:
	Provision of social services with accommodation
	Provision of social services without provision of accommodation
		Heads of institutions, organizations and enterprises
			Director (general director, manager) of the enterprise
OKSO			Bachelor of Social Work
			Master of Social Work

			social work specialist
			Bachelor of Social Work
			Master of Social Work
			Manager
			Specialist in state and municipal administration
			Specialist in state and municipal administration with in-depth training

_______________

Unified qualification directory of positions of managers, specialists and employees.

All-Russian classifier of specialties in education.

3.1.1. Labor function


Name	Planning and control of the activities of a social service organization

	Original		Borrowed from the original
				Original code

labor activities		Planning the activities of the organization, development and approval of current and long-term work plans, determination of target indicators for the activities of the organization and its employees in the prescribed manner
		Coordination of the activities of the structural divisions of the organization for the implementation of planning and program documents, the fulfillment of the state (municipal) task, the fulfillment of instructions from higher organizations
		Making decisions and signing local regulatory documents of the organization necessary for the provision of social services to the population
		Monitoring the implementation of plans and programs of the organization's activities
		Organization of monitoring of citizens' satisfaction with the availability and quality of social services, creation of conditions for an independent system for assessing the quality of services provided by the organization in the prescribed manner
		Preparation and implementation of measures to ensure the comprehensive security of a social service organization and citizens living (staying) in it
Required Skills		Plan the activities of the organization, develop programs, form a system of indicators of the activities of the organization and employees
		Organize the work of staff, set goals and formulate tasks, determine priorities
		Develop solutions and assess the risks associated with their implementation
		Analyze financial and statistical reporting data
		Use information and communication technologies, including Internet resources
Required knowledge		Federal and regional legislation and other regulatory legal acts in the field of social services for the population
		Theory of management and organization of labor, including the basics of project and program-target management
		Fundamentals of financial, accounting and statistical accounting in the organization of social services
Other characteristics

3.1.2. Labor function


Name	Social service organization resource management			Level (sublevel) of qualification

The origin of the labor function	Original	Borrowed from the original
			Original code		Registration number of professional standard


labor activities	Making decisions on the provision of social services to the client, signing contracts for the provision of social services
	Organization of preparation and approval of financial and accounting documents of the organization
	Control over the targeted and efficient use of financial resources of the organization
	Making decisions on equipping the organization with premises, equipment, technical and other means necessary for the quality provision of social services and in accordance with established norms and standards
	Making decisions in the field of personnel management of the organization, including decisions on approving the organization's staffing table, signing local regulatory documents on personnel issues
	Control of economic activities of a social service organization
	Monitoring compliance by employees with labor laws, rules and regulations of labor protection
	Monitoring compliance with fire safety rules and sanitary and hygienic standards in a social service organization
	Referral of employees for medical examination in order to identify infectious diseases, control over timely medical examination
	Organization of work to ensure that the organization meets the requirements of legislation on the protection of personal data about clients Ensuring that employees comply with the requirements of the code of ethics of a social worker
Required Skills	Plan for resource provision in the organization (financial, technical and human resources)
	Apply information technology to control the spending of financial resources of the organization
Required knowledge	Fundamentals of civil law
	Fundamentals of budget and tax legislation
	Fundamentals of Public Procurement Legislation
	Fundamentals of labor law
	Principles of budgeting and cost control
	Theoretical foundations of personnel management, including the basics of labor rationing, assessment and motivation of personnel, organization of remuneration
Other characteristics	Compliance with the Code of Ethics of the Social Worker

3.1.3. Labor function


Name	Interaction with clients, parent and partner organizations			Level (sublevel) of qualification

The origin of the labor function	Original	Borrowed from the original
			Original code		Registration number of professional standard


labor activities	Conducting personal reception of clients, advising on obtaining social services
	Establishment of business relations and organization of cooperation with various state, public, religious, non-state and other organizations in order to improve the quality and efficiency of the provision of social services, including attracting charitable assistance aimed at supporting citizens who find themselves in a difficult life situation, for the development of the organization
	Formation and provision of activities of trustees (public, supervisory) boards in the organization
	Representing the interests of the organization in state authorities and local governments
	Preparation of draft plans and programs for the activities of the organization, proposals for the draft state (municipal) task for submission to a higher organization
	Preparation and submission of reports on the activities of the organization to the parent organization
	Organization of the preparation and placement of information about the services provided to citizens on the organization's website, ensuring the information openness of the social service organization in the prescribed manner
Required Skills	To consult clients within the competence of the organization in an accessible form, to prevent possible conflict situations
	Conduct public speaking, including in the media, on issues of social services for the population
	Prepare presentation and information and analytical materials, articles, information about the activities of the social service organization, including for print and electronic media
Required knowledge	Russian language (business style)
	Fundamentals of ethics and psychology of business communication
Other characteristics	Compliance with the Code of Ethics of the Social Worker

3.1.4. Labor function


Name	Ensuring the development of a social service organization			Level (sublevel) of qualification

The origin of the labor function	Original	Borrowed from the original
			Original code		Registration number of professional standard


labor activities	Preparation of proposals for the formation of strategic and policy documents in the field of social services for the population on behalf of a higher organization
	Development of proposals to improve the efficiency of the organization and submission of these proposals to the parent organization
	Management of the implementation of innovative forms of activity in the organization, modern methods and tools for the provision of social services
	Organization of participation of employees in competitions of professional skills in the field of social services
	Organization of the development of educational and methodological, scientific and methodological publications, manuals, recommendations on the organization of social services
Required Skills	Analyze the socio-economic, socio-demographic situation
	Develop draft regulatory and methodological documents necessary for the introduction of modern methods and tools for the provision of social services
Required knowledge	The main directions of state social policy, the provisions of strategies and programs in the field of social services at the federal and regional levels
	Modern methods of organizing social services for the population, including international experience
	Fundamentals of organization personnel management
Other characteristics

IV. Information about organizations - developers of a professional standard

4.1. Responsible developer organization


Institute of Labor and Insurance FSBEI HPE "Russian Academy of National Economy and public service under the President of the Russian Federation"
Vice-Rector	Alexander Lvovich Safonov

4.2. Names of developer organizations


	GBUSO MO "Lyubertsy complex center of social services for the population", Moscow region, Lyubertsy
	GBUSO MO "Ozersk Center for Social Services for Elderly and Disabled Citizens", Moscow Region, Ozery
	GBU TCSO "Zelenogradsky", Moscow

The sphere of social services for citizens in Russia, despite its underdevelopment, is rapidly moving forward. It involves an increasing number of employees who receive appropriate education, undergo retraining courses, and study. In order to regulate their activities, a professional standard document has been developed. With its help, you can get a clear regulation of the work of specialists and determine the requirements that must be met to occupy a particular position.

Normative base

The activities of social service organizations are subject to regulation by Law 442-FZ of December 28, 2013. "On the foundations of social services to citizens in the Russian Federation. In Art. 23 (clause 1) of this law says that such organizations are companies that carry out social. home or hospital care.

Dismissal due to non-compliance with the standard

Non-compliance of the employee prof. standard implies the organization by the employer of planned or unscheduled training and recertification.

However, failing an exam is not a reason for dismissal. This will only serve as an impetus for negotiations on the transfer to another position (downgrading).

Thus, the professional standard developed for the head of a social service enterprise is available in an approved form and is mandatory for compliance. The following video is devoted to the procedure for developing and implementing standards.