Mobile application for the provision of services. How did I get tested for coronavirus? Real story. Why is it effective

. Global automation and digitization of all currently existing services, perhaps, has reached its zenith. Today, no one can be surprised by food and industrial online stores, various online ordering services and other cutting-edge gadgets designed to relieve life as much as possible from everyday problems.

Global modernization has not bypassed the sphere of personal services. Now you can find a repairman or organize a move using special mobile applications and online services in a matter of minutes. The editors of Global City decided to introduce you to some of them.

YouDo

One of the oldest and most popular mobile assistants is the YouDo service, which allows users to quickly find reliable contractors for solving any household issues: cleaning an apartment, buying and delivering goods, courier services, assembling and repairing furniture, setting up and repairing computer technology and much more.

One of the advantages of this service is the availability of customer reviews and ratings of performers, which immediately allows you to determine the best of the best.

Yandex.Master

Most recently, the largest Russian search system Yandex has launched a similar web tool, which provides the user with an electronic catalog of companies that provide repair, construction, transportation, delivery and other services.

The service interface is intuitive and convenient, which allows you to quickly understand the system and create an order in just a few minutes. Trying to minimize the risk of a customer meeting with an unscrupulous contractor, their cooperation with the service is fixed by an agreement, and project team conducts interviews with masters on a regular basis and monitors user feedback.

Domestic services house

Mobile app Dom Online allows users to get instant access to ordering all types of household services. To do this, you just need to select the type of service you are interested in and click the order button. Next, you need to leave your contact details and indicate a time convenient for you to call the master.

Like other similar services, Dom Online has the form feedback. So, in case of poor-quality work, the customer has the opportunity to contact the administration and leave a complaint. It is also worth noting the constant monitoring of order fulfillment: if within 10 minutes after accepting the order, the contractor has not contacted the customer, then his application will be redirected to another company.

Guild Potap

The service is a kind of online platform for finding private performers. To date, more than four thousand masters are registered in the system, ready to provide their services at a convenient time for you. All masters are distributed by regions, which makes it possible to significantly increase the efficiency of order fulfillment.

The system for submitting an application for the performance of any work is similar to other services: just select the required type of work from the list, the category of the master, indicate a convenient time and contact information. Specialists will contact the customer to discuss the details.

In addition to the obvious risks of running into unscrupulous performers, it is worth noting another important nuance: the largest number masters registered in the system work in Moscow and St. Petersburg. In other cities, the service does not seem to be very popular. At the time of preparation of this material, only two masters were available in Yekaterinburg.

Household solutions

Unlike previous services, this application was developed for those who, faced with a problem, do not need the direct help of a wizard, but are able to get by with practical advice. The application contains a list of solutions to all sorts of problems that you have to face daily. Among them are stains from wine or ink, cleaning mirror surfaces, caring for carpets and much more.

To be honest with readers, we would like to point out one important nuance: the application developers with both hands are for users to take part in filling it useful tips. Of course, no one thinks to doubt the purity of the intentions of the creators, but the “usefulness” of possible advice ... Therefore, if you, wanting to remove a stain from the accidentally spilled Dom Perignon 1966 harvest from a luxurious white mink coat, boiled it in milk with butter on the advice of good-natured and unenvious Runet users, remember that we have nothing to do with it, they warned.

The presented applications are compatible with all operating systems (iOS, Android, Windows) and are freely available on the Internet.

Developers and marketing agencies are coming up with more and more products and services that could be of interest to potential customers. The real estate construction market is a very promising industry in this sense, competition among developers is high, which gives rise to crazy ideas of marketers to win the competitive race. Due to the fact that the tools are new and their effectiveness has not yet been measured, it is not difficult to convince a potential customer of their effectiveness.

But if the most big players industries can afford to spend a budget on experimentation, and do things simply because they can, this does not necessarily mean that everyone else should follow them, especially those companies where the budget for promotion is limited.

One of the fashion trends now is the developer's mobile application. It is assumed that the application can increase sales, make the purchase more likely, and simplify the process of interaction between the buyer and the developer. Let's try to figure out which functions can really be in demand, and for which demand is artificially created.

Features of mobile applications for developers

Before the conclusion of the contract

1. VR/AR excursions in the application. It is interesting. The application is heavy, most likely it will take a long time to load, freeze. The development is expensive, the application itself is rather a way to show the well-being of the developer than to sell something.

2. Selection of an apartment. Organizing the selection of an apartment in a mobile application is problematic. It is much more difficult to sort out among several houses, floors, layouts inside a mobile device than on the website. In addition, the very fact of the desire to install the application in order to see the options for apartments is doubtful. Especially if the user chooses from several options. Installing/removing an application is not something he would like to do. It is much more convenient to perform all these actions on the site.

3. Reservation, application for a mortgage, booking a tour, ordering a manager's call- such an application will be interesting only to a person who is 100% sure that he wants to buy an apartment in this house. Otherwise, why install it?

After the conclusion of the contract

1. Construction progress. Any solution is suitable - a video camera with an image from the construction site, photo reports, news. Reduces customer anxiety.

2. Contract management, payment reminder. If a convenient administration system is attached to the mobile part, of course, such functionality is convenient for both customers and the sales department.

3. News publication. Yes.

4. Acceptance of apartments, creating applications for warranty work. As practice shows, a mobile application for these purposes is a very convenient tool.

5. home maintenance. A system for interaction between residents and the management company - now it is already required element in new houses. But this is, rather, no longer an application for a developer, but an integrated system that brings together a management company, residents, and service providers.

Mobile application for the developer - which features to choose

So, having understood what the development market offers as tools for selling and managing new real estate, we can now say that

1. It is worth doing VR / AR only if there are free cash. Such an application is not a tool to increase sales. In order to show people how their future yard, house and apartment will look like, it is enough to make good renders for the site, draw 3D layouts.

2. Promotions, discounts, excursions, reservations, selection of apartments - functions for which a person will not download and install the application. It is not a sales promotion tool. It is better to implement all these features on the site.

3. Working with buyers under contracts, notifying about the progress of construction, publishing news - increases the loyalty and discipline of buyers, reduces their anxiety.

4. The ability to send warranty claims is a working tool. Convenient for both buyers and developers.

5. Smart housing and communal services system (smart-zhkkh.rf) is a working tool. It is also a way to increase sales and the selling price of a square meter, since when choosing an apartment, people also choose the level of subsequent service.

Do you need a mobile app

The decision to invest in a developer’s mobile application should be taken carefully, you should not chase fashion and copy what you do just for the sake of having it. If you need working tools, choose carefully. We have accumulated extensive experience working with developers and management companies. We are ready to tell you about what worked and what didn’t, how such investments pay off and which option will be the best for your project.

Continuation.

Why does a developer need a mobile application

Buying a property is a rare event in life. ordinary person and in order for the future owner to make a decision in favor of the desired residential complex, developers use various mechanisms of involvement. An effective resource for attracting potential buyers apartments, houses, parking spaces, as well as objects commercial real estate currently are mobile applications for smartphones.

A mobile application for a developer is, first of all, a tool to attract future buyers and increase their loyalty.

Since it is not yet ready-made housing, but the future, there is a need to acquaint tenants

with how they will look future home and the yard, how apartments can look after finishing
with what their house will be different from other new buildings
with what will be built around the house, what will be the ecosystem and infrastructure

All these issues can be solved using a mobile application.

Mobile application to demonstrate the future house and apartment

Modern technologies allow you to visualize something that is not yet there as if it is already there. A 3D virtual tour of the area will allow future residents to travel back in time and visit their future yard, look at the house, walk around the apartment.

Mobile applications for tenants - apartment management

Using the housing and communal services mobile application, you can organize the interaction of residents with management company, and also, if the development involves the use of "Smart Home" technologies - apartment management.

Order the development of a mobile application for the developer

Advantages of mobile applications for the developer

Mobile application for developers is the official representation construction company or a specific object under construction on a mobile platform.

The mobile app has the following benefits:

The first developer to implement such functionality in Yekaterinburg is the developer of the Clever Park Smart Quarter, and future residents use the application with pleasure and express their wishes for improvement and expansion, which, of course, only increases their interest and overall loyalty.

Functionality to improve the efficiency of the organization of the construction process

A mobile application for a developer can also be a tool to improve the efficiency of work at a construction site.

— control the arrival / departure of employees at the facility, track the actual working time

- know exactly where the employee is at the facility

- receive up-to-date information on the progress of work

Service companies can get another tool to improve their sales and customer service. If the buyer is already using a smartphone or tablet to search and order the services he needs, then why not give him the opportunity to do this using a mobile application?

Why is it effective?

Increase sales and audience growth.

Increasing customer loyalty.

Convenience of studying the necessary information about the company.

Informing customers about offers and promotions of the company.

Optimization of internal business processes.

To whom is it useful?

A mobile application for the service sector will help solve a number of business problems in the following areas:

Auto and housing repair;

Passenger and cargo transportation;

couriers;

Laundry and dry cleaning;

Sewing workshops;

Cleaning service;

Rentals;

Catering;

Hairdressers.

How do we do it?

Each service sector has many nuances. Therefore, the first thing we do is conduct business expertise: we study the market, competitors, applications available on the market, their work and reviews about them. We carefully study target audience identifying needs and expectations.

Only after all the information has been collected and analyzed, we proceed to the development of the application.

The main criterion is that the application should be convenient and understandable for the user and useful for the customer. That's why Special attention given to design and interface. No less carefully we are working on the functionality.

Devices:

Application cost

The cost of the application development service depends on the specifics of the project. Will it be an application for ordering a taxi, the application "Food Delivery" or any other application for ordering a service - their cost will be different.

The cost is influenced by factors such as design, the presence or absence of a corporate style, and the functionality of the application.

Requirements of our clients at the project evaluation stage:

Successful experience in developing projects for medium and large businesses.

To improve the quality of services and the level of comfort, a special mobile application " Moscow public services, providing access to electronic services capitals from a smartphone or tablet. Applications can be downloaded to mobile devices based on operating systems Android and iOS.

Mobile app features

Mobile app " Moscow public services”combines all the most popular services that provide a comfortable existence for the residents of the capital. This service has a number of undeniable advantages:

convenient navigation through sections;
over 10 exclusive mobile services;
the ability to quickly report problems in the local area to the appropriate authority via a smartphone;
monitoring the progress, attendance and nutrition of your child in an educational institution;
entering information from counters on the amount of resources spent.

Electronic Services

Through the mobile application "Gosuslugi Moskvy" you can use the following electronic services:

check utility bills;
enter values from water and electricity meters;
receive notifications about turning off hot water;
check availability and pay fines for violation SDA;
check the fact of the evacuation of vehicles;
check the existence of legal grounds for the operation of a taxi;
send requests to a single dispatch center;
make an appointment with a doctor;
monitor the attendance and nutrition of children in an educational institution;
view your child's electronic diary.

Let's take a closer look at the most popular of these services.

Unified dispatch center in the application of the State Services of Moscow

Thanks to this feature, users of the application have the opportunity to timely inform public utilities about an open hatch or uncollected garbage, as well as write complaints about all the troubles that occur in your area or yard. Through the application, you can call the master in case of a pipe break in the house or to repair a broken elevator. To apply, you need to go to the application, select the "" section, indicate the reason for the appeal and the address where there is a problem situation.

Electronic diary

Through the application, you can follow your child's learning and how he performs school curriculum. To gain access to the electronic diary, you need to follow these steps:

register for mos.ru and enter personal and contact information ( email, mobile number, SNILS);
transfer to the class teacher information about yourself and your child, that is, the data that was indicated during registration on the portal. To do this, it is enough to fill out a special application;
access to the electronic diary will be provided after processing the information provided to the class teacher.

The principle of using the application to monitor the progress of your child is very simple:

after installing the "Gosuslugi Moskvy" on your phone, create an account in it or go to an already created account;

Important! The phone number indicated during registration in the application must match the one that you entered in the application submitted to the class teacher.

click on the "My child is in school" section. This block will contain information about all the students to whom the telephone number on the submitted application to the educational institution;
in the settings you can set the way you receive information about your child. It can be push and e-mail messages.

In the "My child at school" subsection, you can review the student's attendance and nutrition history in an educational institution, control the state of the balance, and set a limit on daily expenses in the buffet. In addition, parents can set up notifications about the child's entry or exit from school, the purchase of food, and the replenishment of the student's account.

Utilities

Thanks to the mobile application, residents of the capital can solve the following tasks related to housing and housing and communal services:

receive detailed information about debts and current charges for a communal apartment with the possibility of ordering a single payment document online;
enter data from water and electricity meters and receive information about debts without a queue and separation from everyday affairs and work;
solve problems and issues related to the house and yard on a single and compact platform "Unified Dispatch Center";
receive a notification about the beginning of the billing period for a new service;
receive notification of registration on the living area;
inform about the shutdown of hot water.

Services - great business, because Most often, investments are not required, only skills and knowledge are enough. But what if there are very few customers (for example, you have just started and word of mouth has not yet worked to its fullest)? Where to find them, where to advertise your services, where to advertise services? The fastest way to advertise your services is to place an ad on the Internet.

Below I will look at several places where you can successfully advertise your services, tell you how to look for such places and what is the best free way to attract customers.

1. Freelancing or Where to offer services last.

If you intend to build a business, and not do part-time work, then I would avoid any freelance sites to find clients. Now, for almost any field, there are such platforms where performers can receive an order for work or offer their services. The disadvantage of such services is that there will be a lot of people who want to do the work and, accordingly, the payment is very low (or you need to have a very good portfolio and rating).

Such sites are more suitable for honing skills, training and part-time work in your free time (or during work).