What is its prof 1s. Consulting on accounting and taxation
Surely many people know that when purchasing a 1C software product version PROF, it is necessary to enter into an information technology support agreement or, in short, D ITS clause. But for some reason, not many people know about what exactly this agreement is and what services are included in it. And some people don’t even know that an ITS agreement needs to be concluded in principle. And when contacting, for example, the 1C support line, they are faced with the fact that they refuse to advise the client without the contract itself. This article is intended to remove all gaps in the understanding of what an ITS agreement is, why it is needed and what opportunities it provides to the user.
Let's look at what a contract is as defined by the 1C company itself.
By concluding an information technology support agreement (1C:ITS) with a partner of the 1C company, users of 1C programs receive: legal updates, a professional 1C:ITS information system integrated with the program, service and consulting services from the 1C company and its partners.
From this formulation we can draw conclusions: in order to, at a minimum, get access to updates for your software and advice on working in it, you need an ITS agreement. In a broader sense, ITS is a set of information and software services that are provided to you under a contract. In the previous article, we noted that for products of the PROF version, an ITS agreement is mandatory. For basic versions it is not needed; all updates are provided free of charge. This is the policy of the 1C company. Now let's look specifically and point by point at what exactly is included in the ITS agreement, how it is concluded and what its varieties are.
Let's say you bought some product 1C version PROF. Let it be 1C: Accounting 8. Along with it, you are already provided with a FREE subscription (agreement) ITS PROF for a period of exactly 3 months. So let's say the “demo” period of the contract. Those. During this subscription you can take advantage of all the features provided by the full-fledged ITS PROF. However, you will not be able to activate this subscription yourself. To do this, you need to contact 1C partners, i.e. to any 1C-Franchisee company. There are such companies in almost every city in Russia and in the post-Soviet space. The software product itself, as a rule, is purchased here. The prefix “PROF” to an ITS agreement is not accidental, since there are other types of agreements, for example, one that is more simplified in its capabilities ITS Techno. But let's talk about everything in order. Let's first consider the capabilities of ITS PROF. Within of this agreement You are getting:
- Free monthly update of your 1C software products, performed by 1C-Franchisee specialists
- Possibility of consultation on the support line both in 1C itself and your partner Franchisee
- Receiving monthly periodicals from 1C with delivery to your office: magazines, ITS disks, souvenirs (mini gifts)
- Access to the full list and capabilities of ITS services
- Access to an online reference database with methodological and practical materials on work and accounting in 1C (website)
- Discounts on attending all kinds of trainings and seminars on 1C
As you can see, the list of possibilities is quite impressive and, as I noted earlier, during the first three months, you have all these opportunities. What to do when the ITS PROF bonus agreement has ended? I think the answer is obvious - it needs to be extended. Here you are given the right to choose: conclude new agreement ITS PROF, or switch to a more simplified version of the ITS Techno agreement. Within Techno you can:
- Independently download updates for your 1C programs, i.e. just access the update site
- Possibility of significantly time-limited consultation on the support line of both 1C itself and your partner 1C Franchisee
- Receiving monthly periodicals from 1C, which you pick up yourself from the office of your Franchisee partner: only magazines and ITS disks
- Access to a limited list and capabilities of ITS services
- Access to a limited number of reference books in the online database with methodological and practical materials on work and accounting in 1C (website)
True, at the same time, ITS Techno is much cheaper. Below is comparison table prices for 2017:
| Contract type | for 3 months | for 6 months | for 12 months |
| ITS PROF | RUB 9,636 | 18,600 rub. | RUB 35,592 |
| ITS TECHNO | does not consist | RUB 7,854 | RUB 15,036 |
These two types of contracts are concluded for the main standard 1C software products, usually used in commercial organizations with a self-supporting chart of accounts. For example, 1C: Accounting, 1C: Salary and HR Management, 1C: Trade Management, 1C: Integrated Automation and others. For budgetary, government and autonomous institutions, where configurations such as 1C: Accounting are usually used government agency, 1C: Salaries and personnel of a government institution, etc., it is necessary to conclude agreements ITS Budget PROF or ITS Budget. Their capabilities are equal to the usual ITS PROF and ITS Techno, respectively. There are specialized industry software solutions for which there are also agreements: ITS Medicine And ITS Construction and housing and communal services. Their capabilities are equal to conventional ITS PROF. The difference between these agreements lies in the cost of subscriptions for these types of institutions, the presence of additional specialized sections reference books in the online database (website), as well as the presence of an additional (industry/budget) consultation line. The general diagram for clarity can be presented something like this:
Price variety of ITS contracts:
| Contract type | for 3 months | for 6 months | for 12 months |
| ITS Budget PROF | RUB 9,636 | 18,600 rub. | RUB 35,592 |
| ITS Budget | does not consist | RUB 8,916 | RUB 17,112 |
| ITS Construction and housing and communal services | RUB 13,233 | RUB 25,512 | RUB 48,984 |
| ITS Medicine | does not consist | RUB 20,406 | RUB 39,168 |
I recommend that you do not worry too much about the varieties of these agreements. There are also all kinds ITS Industry different categories, subscription schemes ITS 8+4 And so on. You can contact any 1C-Franchisee company in your city, where you will be advised both on the selection of ITS and on the software products themselves. The main thing is that you understand the main differences and capabilities of the ITS PROF and ITS Techno subscriptions in order to understand “WHAT AM I PAYING MONEY FOR?”
Finally, let's look at ITS services. In my opinion, this is the main argument in favor of ITS PROF. Since almost all services under this agreement are provided without additional payment. There will be a separate article about services in more detail. Now I’ll note that services are some additional software and information services that significantly simplify the work of 1C users. Let's briefly look at the main ones:
1C-Reporting. Service for sending accounting and tax reporting directly from the 1C interface. Possible sending to the Federal Tax Service, Pension Fund, Rosstat, Social Insurance Fund and others. There is a possibility of non-formalized correspondence with the tax office, all possible requests, extracts from the Unified State Register of Legal Entities, receiving\responses to requirements and much more.
1C-Counterparty. Automatic filling according to the TIN of the main details of counterparties and organizations in 1C, which facilitates and simplifies manual data entry.
1C-EDO. Exchange of legally significant documents between counterparties using virtually one button. Documents are certified by a qualified digital signature, which guarantees their completeness legal force comparable to the "paper" version. When exchanging electronic documents Accounting documents are automatically created in 1C, which again facilitates manual data entry.
1C-Cloud archive. Automatic creation backup copies of 1C databases and uploading them to the cloud, i.e. in your personal internet cabinet. The principle is the same as when manually unloading and storing databases on some kind of Yandex Disk, only in in this case everything happens automatically.
1C-Link. A remote connection service that allows you to organize simple and secure access via the Internet to 1C programs installed on the user’s computer or server. Does not require deployment of additional software or hardware platform. All setup and access is carried out using a special “1C:Link Agent”.
As I already noted, all these and many other services within the ITS PROF are included in the subscription. True, with some limits - so that you don’t delude yourself too much. Free cheese only comes in a mousetrap :)
I hope my article helped you identify your needs for a specific contract. Now you are armed and can safely answer the question “what is an ITS agreement?” More detailed description, you can always monitor the differences and prices on the official website.
You probably already know what ITS is for standard solutions, like 1C: Accounting and 1C: Salaries and personnel management, there are 2 levels. TECHNO and PROF.With TECHNO level ITS everything is simple. It only includes updates to your 1C program. But 1C ITS PROF consists of a large number of services. Let's try to figure out what you get by subscribing to ITS PROF.
- Firstly, this program updates. But unlike ITS TECHNO, with PROF a specialist from a service company himself comes to your office and updates your 1C program.
- Secondly, consultation line. You receive consulting support from the 1C company and the 1C partner with whom you have an ITS agreement provides your line of consultations. At the same time, it is quite difficult to get through to 1C support, so you should only count on the consulting support of a 1C partner.
- Thirdly, this Access to information system 1C:ITS. It contains a large number of documents useful for accountants and HR managers, clear presentations, webinars are held on current topics. In the system you can always read on clear language about changes in legislation with expert comments.
- Fourthly, these are different 1C ITS services. There are many of them and each of them can be ordered separately. But if you have a PROF level subscription, they are provided free of charge.
- 1C: Reporting. Service for transmitting reports via the Internet to regulatory authorities (Federal Tax Service, Pension Fund, etc.). The main advantage is that your reporting is transferred with one click from your 1C:Accounting. Regular price for 1 legal entity. face - 3900 rub.
- 1C: Counterparty. Allows you to fill in the details of the counterparty in 1C, knowing only his TIN. The service is also convenient to use to check the reliability of your counterparties.
- 1C:Link. This service allows you to work in your 1C remotely via the Internet. For example, you can work from home in your office base.
- 1C-Bukhfon. A system similar to Skype that allows you to quickly contact a support specialist and resolve your issue.
- Electronic document management. Exchange of electronic documents with counterparties directly from 1C. Two service options: EDO (through several e-mail operators) and Taxcom.
- 1C-Reconciliation. Service for automatic reconciliation of invoices with suppliers and customers. Very useful when preparing a VAT return to the Federal Tax Service.
- 1C-Cloud archive. Service for backing up databases to 1C cloud servers. With this service you can always restore your database.
- 1C:DirectBank. Working with your bank from the 1C program: sending payment documents, tracking payments, receiving ruble statements, etc.
In short, the type of contract 1C ITS TECHNO or “Access to 1C updates” represents only access to receiving updates from the 1C company via the Internet or on the disk itself. If you buy 1C ITS TECHNO, then, unlike the service "Access to 1C updates", it means delivery of the ITS TECHNO disk by postal address. For the "Access to 1C updates" service, you can obtain disks yourself in our office. The agreement of the type TECHNO and "Access to 1C updates" does not include methodological support of the 1C company - free seminars on innovations in legislation - https://its.1c.ru/lector/, access to the knowledge base and methodology of "1C" - https ://its.1c.ru/, for the same reason there is no consultation line. "Access to 1C updates" or 1C ITS TECHNO is a good option for companies that have their own IT department, whose employees themselves update the program and provide support to employees of other departments. In other cases, this tariff is rather unprofitable, because, despite the payment and the availability of 1C ITS TECHNO, without methodological support, users with the 1C ITS TECHNO tariff are left alone with their problems or they have to additionally call and pay for the work of programmers or consultants to solve these problems.
What is included in the tariff 1C ITS TECHNO and 1C ITS PROF and “Access to 1C updates”?
Briefly differences in services included in 1C ITS tariffs can be presented in the following table.
|
1C ITS PROF |
1C ITS EMS PROF |
1C ITS TECHNO |
Access to 1C updates |
|---|---|---|---|
|
|
Connecting to the site for updating programs of the 1C:Enterprise family. |
Connecting to the site for updating programs of the 1C:Enterprise family. |
Connection to the site for updating programs of the 1C:Enterprise family in the scope of 1C ITS TECHNO. |
Detailed differences in services included in the 1C ITS TECHNO tariffs, Access to 1C updates and different types 1C ITS PROF are given in the following table. 1C ITS - Information technology support includes:
Services included in the tariff |
rate |
rate |
Access to 1C updates |
|---|---|---|---|
The cost of a set of services is per month. |
2,818.00 rub. |
RUB 1,428.00 |
RUB 1,190.00 |
Terms of payment. |
Advance payment for 1, 3, 6 or 12 months |
Advance payment for 6 or 12 months |
Advance payment for 12 months |
Service for connecting to the 1C:Enterprise 8 program update site. |
Yes |
Yes |
Yes |
Yes |
No |
No |
|
Delivery of ITS disks to a postal address. |
Yes |
Yes |
No |
Submission of reports via the Internet directly from the 1C program through the 1C-Reporting service for one legal entity. |
Yes |
No |
No |
Connecting additional legal entities for submitting reports via the Internet through the 1C-Reporting service for an additional fee. |
Yes |
Yes |
Yes |
Connect to the methodological support service its.1c.ru. |
Yes |
No |
No |
Yes |
No |
No |
|
The ability to independently organize secure access via the Internet to the 1C program from the office or from home, to the database, which is stored on your computer through the 1C:Link service https://link.1c.ru/. |
Yes 1 1C:Link tunnel with connection of 2 information bases |
No |
No |
Cost of additional programmer services for updating non-standard configurations, implementation additional requirements, development of additional reports, printed forms etc. |
RUB 2,500.00/hour |
||
The cost of additional services in terms of consulting users on issues that cannot be resolved over the phone. For example, for reflecting transactions for individual accounting areas in the program, for calculating wages and taxation, on carrying out regulatory operations, on reflecting tax accounting operations in the program, on filling out reporting forms, regarding accounting methodology, etc. |
RUB 2,500.00/hour |
||
The cost of individual training to work with the program in our training center. |
RUB 2,300.00/hour |
||
Terms of payment for additional services. |
Upon provision of services. |
||
1C ITS 7.7
Is there a special type of tariff for users of programs of the previous version of 1C Enterprise 7.7? For users of 1C 7.7 ITS (information technology support) is carried out in the same way as for the current version of 1C Enterprise 8. Users of 1C 7.7 programs, for example, 1C Accounting 7.7 or 1C Salary and HR 7.7, can receive updates within the 1C ITS PROF, 1C tariffs ITS TECHNO or Access to 1C updates. More details about them are written above. Please note that many services included in 1C ITS PROF are not always available in 1C 7.7 programs. For example, the 1C-Counterparty service is not implemented in 1C Accounting 7.7, and to connect the 1C-Reporting service to 1C Accounting 7.7 you must additionally use the 1C:Taxpayer 8 program.
By concluding an information technology support agreement (1C:ITS) with a partner of the 1C company, users of 1C programs receive: legal updates, a professional 1C:ITS information system integrated with the program, service and consulting services from the 1C company and its partners.
The amount of information and service provided depends on the level of the 1C:ITS - PROF or TECHNO contract.
1C:ITS PROF level contracts provide users of 1C:Enterprise programs maximum amount information and services provided by 1C and its partners. Depending on the type of contract concluded, certain sections of the information system are available to users.
1C:ITS TECHNO level contracts give access only to the “News” and “Methodological Support” sections of the 1C:ITS information system. These agreements provide users of 1C:Enterprise programs only with the opportunity to legally receive updates for purchased 1C:Enterprise software products and the minimum required amount of services from 1C.
Services provided by 1C
| Updates of programs and configurations "1C:Enterprise" | ||
| Access to the 1C:ITS information system (including quick transition to the Internet version of the 1C:ITS IS from the program desktop), which includes: | ||
| Methodological materials on setting up and effectively using 1C programs | ||
| Recommendations for the development and administration of 1C programs | ||
| Reference books on accounting and tax accounting in 1C programs |
|
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| Tax and Contribution Guides |
|
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| Reference books on the preparation of accounting and tax reporting, as well as reporting on insurance premiums in 1C programs |
|
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| Guide to electronic document management and its use in 1C programs |
|
|
| Guide to the universal transfer document and its use in 1C programs |
|
|
| Handbooks on personnel and maintaining personnel records and settlements with personnel in 1C programs |
|
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| Assistants for calculating vacation pay, travel allowances and various benefits |
|
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| Manager's Legal Guide to Doing Business |
|
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| Handbook of contracts and tax consequences upon their conclusion |
|
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| Guide to cash register equipment and answers to common questions about its use |
|
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| Answers from auditors and experts to questions from 1C:ITS users accounting, taxation and personnel issues |
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| Regulatory framework"1C: Garant", comments from 1C experts on laws, letters and court decisions |
|
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| Accounting periodicals and electronic versions books from the publishing house "1C-Publishing" |
|
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| Ability to use services | ||
| Consultation line "1C" by phone or e-mail |
to a limited extent, one consultation per month on working with a typical configuration |
|
| 24-hour access to the official Internet resources of the 1C company (its.1c.ru, portal.1c.ru) for prompt receipt of program and configuration updates | ||
| Consultations “Ask a question to the auditor”, “Ask a question about personnel records” |
|
|
| 1C:Lecture Hall - regular meetings of users with 1C methodologists |
|
|
| 1C-EDO (including 1C-Takskom) - a convenient service for exchanging electronic invoices and other documents "1C:Enterprise 8" |
up to 50 packages documents per month |
up to 100 packages of documents per month |
| 1C-Reporting – fast and convenient preparation and sending of regulated reporting directly from 1C programs |
|
1 legal person, unlimited number separate divisions for submission of the Federal Tax Service |
| 1C:Enterprise 8 via the Internet - a “cloud” service from 1C for working with popular 1C programs via the Internet, which is available around the clock from anywhere in the world |
|
Access to the service is provided within the scope of the PROF tariff |
| 1C:Link is a simple way to organize secure remote access via the Internet to 1C:Enterprise programs (information databases) installed on the user’s computer |
|
1 tunnel with connection of 2 bases |
| 1C-Bukhfon - technology for communication with a support specialist of a 1C service Partner, Vendor and for communication with colleagues |
Developer consultations + the ability to connect one partner service at no additional cost |
Developer consultations + two accounts with the ability to connect any number of partner services at no additional cost |
| 1C: Cloud archive - “cloud” protection of 1C user databases from unforeseen situations |
|
20 GB for backup storage |
