Shipping from eBay: How long does it take for an item to arrive? Delivery times for goods from China to Russia How many days is delivery by mail?

Date of publication: 01/17/2018

How long does it take for a parcel to arrive by mail? This is perhaps the most common question asked by a person who has sent a parcel or is about to receive it. In theory it’s one thing, but in practice it’s sometimes completely different – ​​this is the main thing that any person who decides to use postal services should understand. Naturally, Russian Post has minimum and maximum deadlines for the delivery of parcels and written correspondence, but sometimes, unfortunately, these deadlines are violated. Nevertheless, Lately There is a positive trend, and mail misfires less and less often. Moreover, if any force majeure delays occur, then most often for a maximum of 1-2 days.

How many days does it take to send a parcel by mail?

The delivery time for parcels and parcels primarily depends on the distance from each other of the two settlements between which delivery is carried out. The exception in this case is the inaccessible northeastern regions of Russia, the administrative centers of which are Magadan, Yakutsk, Yuzhno-Sakhalinsk and others. Here, the parcel can spend more than 20 days on the way, while delivery to other regions is carried out on average in 5-8 days, and in some cases only 1-3 days. For example, a parcel from Penza to Moscow or from Khabarovsk to Vladivostok should be delivered in just 1-3 days.

Such additional services of the Russian Post as cash on delivery, the value of the postal item, an inventory of the attachment - do not in any way affect the number of days that the parcel will spend in transit.

It is worth remembering that the delivery period does not include the day on which the parcel was received. Also, this period does not include the time that will pass from the moment the parcel arrives at its destination until it is delivered to the addressee.

As a rule, the delivery service (postmen) deliver notices several times a week. In the outback of Russia this happens less often. Therefore, many people include in the total number of days of parcel delivery the entire time period that passed from the moment the parcel was sent until the recipient received it. And this is not entirely correct, at least from the point of view of the standards that indicate the target delivery times of Russian Post. Although for us ordinary people, it is not the delivery standards that are important, but the actual number of days, how long the package takes, or rather, how long it took us to receive it.

Example: According to standards, delivery from Penza to Orel takes 5 days. As you can see in the screenshot below, which shows the history of the movement of the postal item, the Russian Post met the delivery time correctly. But, nevertheless, the notification about the parcel to my friend arrived only a few days later.

In order to somehow reduce the actual time frame, try to take parcels and parcels to the post office before 12 noon. Then there is a high probability that the parcel will begin its movement a little earlier than if it was sent later than noon.

You can find out about the day the parcel arrives at the post office of the final addressee using tracking using the track code. True, very often, even if the parcel is already at the post office, the employees do not give it out and ask you to wait for a written notification.

How many days does a 1st class parcel take?

In order for the parcel or parcel to be delivered in more short time, you can use the expedited delivery service - 1st class departure. 1st class items are sent primarily by air, so delivery times are sometimes reduced by 1.5-2 times. For example, a regular parcel from Vladivostok to Volgograd will take 8-10 days, and a 1st class shipment will take only 3-5 days.

Tariffs for this type of delivery are naturally higher than for regular delivery. Therefore, it is worth remembering that it does not make sense to send 1st class shipments in all cases. After all, sometimes delivery times for 1st class items are no different from regular delivery times. For example, from Vologda to Astrakhan, in both the first and second cases, the delivery time will be the same: 1-3 days.

Delivery from iHerb is carried out by forwarding the order from the store to the buyer using the postal service. Depending on the country from which the order is made, there are several ways to deliver an order from iHerb - international airmail without a track number (without tracking), international airmail with tracking (track number provided), delivery by Boxberry courier service, delivery to the Boxberry pick-up point, or delivery by express services such as DHL Express or UPS International. Each method has its own restrictions on the weight and cost of the parcel.

How much does delivery cost from iherb

The cost of delivery of orders from iHerb is the same for orders both from Russia and from other CIS countries. It depends on the weight of the order and is:
  • 0 - 2 lbs: $4.00
  • 2 - 3 lbs: $6.00
  • 3 - 4 lbs: $8.00
  • 4 - 5 pounds: $10.00
  • 5 - 6 pounds: $12.00
1 Pound = 0.454 kg. The weight of the parcel is indicated on the checkout page in the cart:

The site regularly holds promotions, the condition of which is free shipping from iHerb when ordering goods on a certain amount(for example, $40 or $60). Also, when ordering for the first time, you can enter a referral code - it can be found on numerous forums and blogs dedicated to iHerb, or on Google at keywords"iherb code". This code will give you $10 off your first order on orders of $40 or more, and $5 off on orders under $40. The discount will cover your order delivery costs.

Restrictions on parcels from iHerb.

There are some restrictions on the iHerb website when delivering orders to Russia:
  • without track (by international airmail) – maximum parcel weight 1.8 kg, maximum order amount – $80.
  • with track (international airmail with tracking) – maximum parcel weight 2.72 kg, the parcel can be tracked, delivery cost is 8-12$. Delivery with a track number is a little more expensive, but you can order a larger parcel and will also be able to track the location of your parcel. The presence or absence of a track number does not affect the speed of order delivery.
  • delivery to Boxberry pick-up point – maximum parcel weight 5 kg, maximum order amount $150, delivery cost $8-21. Please note - when choosing delivery through the “Boxberry” delivery service, during the registration process on the website you must indicate your patronymic (in Russian letters), as well as the series and number of your passport. This is a necessary condition to receive your parcel in Russia - without passport data, the parcel will not be issued at the Boxberry delivery point).
  • delivery by Boxberry service courier – maximum parcel weight 5 kg, maximum order amount $150.
If the amount or weight of your order exceeds the maximum allowable values, the site will block the ability to complete the order (you will not be able to check the box next to the delivery type whose limits are exceeded). In this case, remove any product items from your cart, or divide your order into two parcels that do not exceed the established limits. You can also bypass the restrictions by using the services of a mail forwarder intermediary - you will place an order to the address of the intermediary company's warehouse in America (there are no limits when sending within America), and the intermediary company will send you the order in any way convenient for you.

Restrictions do not apply to the delivery of orders from iherb by express services DHL Express or UPS International (available for residents of Ukraine and Kazakhstan). All orders via these services are sent with a tracking number.

iHerb delivery times

How long it takes for a package to arrive from iHerb depends on the chosen delivery method.

On average, delivery from iherb to Russia takes about a month - if delivery is carried out by international airmail, when ordering through a Boxberry pick-up point or express service DHL and UPS delivery takes 5-10 days.

In some cases, delivery is delayed and can take up to three months, but this is not the site’s fault. iHerb ships the order within 24 hours (subject to the availability of all ordered goods in stock), further delivery time depends on the work of postal services. If we're talking about about Russia, the fastest delivery from iherb is to Moscow, and from there all parcels disperse throughout Russia.

Detailed information about each delivery method, its cost, restrictions and delivery times is always indicated on the order page in the cart.

Let's take a closer look at each delivery method:

International Airmail (no tracking)- cost $4 for Ukraine, Kazakhstan and Belarus and $6.00 for Russia. Shipping on orders up to $80.00 and weighing up to 4 pounds. Delivery time 20-40 days. Track number is not provided. If the package is lost in transit, its cost will not be refunded.

International airmail with tracking
Shipping cost depends on the weight of the package:

  • up to 2 pounds (0.9 kg) - $8.00;
  • from 2.01 - 4 pounds (9.12-1.81 kg) - $10.00;
  • from from 4.01 - 6 pounds (1.82-2.72 kg) - $12.00.
Shipping on orders up to $80.00 and weighing up to 6 pounds (2720 grams). Delivery time is 20-40 days. A track number is provided to track the parcel. If the package is lost in transit, its cost will not be refunded.

Delivery to Boxberry pick-up point (for Russia only).
Delivery cost is $8, regardless of the weight and value of the order. Delivery of orders worth up to $150, and weighing up to 5 kg. A track number is provided to track the parcel. Customs restrictions- $1300 and 31 kg per month per recipient. Delivery time: 1-3 weeks, depending on the destination city. Buyers pick up the order at the selected BoxBerry pick-up point upon presentation of a passport or a notarized power of attorney for the person, if you are not the one picking up the order.

Home delivery by Boxberry courier (for Russia only).
Delivery cost is $12.5 regardless of the weight and value of the order. Delivery of orders worth up to $150, and weighing up to 5 kg. A track number is provided to track the parcel. Customs restrictions - $1300 and 31 kg per month per recipient. Delivery time: 1-3 weeks, depending on the destination city. The order will be delivered by courier to your home.

Delivery by express service DHL Express (only for Ukraine).
Shipping cost depends on the weight of the package. Delivery of orders worth up to €150 (Euro), and weighing up to 10 kg (22 lbs). A track number is provided to track the parcel. Delivery time 5 – 10 days. Delivery address and recipient's name must be indicated in Latin letters. The order will be delivered by courier to your home.

How to track a package from iHerb.

If you selected non-trackable International Airmail when placing your order, your package cannot be tracked.

If delivery from iherb is carried out with a tracking number, it will appear in the history of your orders in the Tracking field at Account – Order history.

Click on the track number and the site will automatically redirect you to the tracking page.

Nuances of parcel delivery from iHerb.

Depending on the chosen delivery method, the parcel may be brought to your home by a courier (delivery by Boxberry courier, or express delivery by DHL Express or UPS International), or you will receive a notification that the parcel is waiting for you at your post office or the nearest Boxberry pick-up point .

How to open a package from iHerb.

When you arrive at the post office, ask to check the actual weight of the parcel with the weight indicated on the website at the time of placing the order.

Without leaving the post office, check the integrity of the parcel. If the parcel has been opened, ask to check the contents against the inventory. Don't worry - if all the ordered goods are in place, most likely your parcel was opened at customs. This is normal practice - every second parcel is opened when passing through customs. However, there is no need to worry about your parcels being delayed at customs - if you do not order prohibited drugs, your parcel will successfully pass customs inspection. The list of goods that cannot be imported into Russia can be viewed at - dietary supplements and vitamins are not considered medicines and successfully pass customs.

If something in the package is broken.

Recently, iHerb, learned from the bitter experience of delivering orders by Russian Post, carefully packs parcels, wrapping the neck of liquid and liquid products with tape and lining the parcel with polystyrene foam. However, no one is immune from the fact that liquid goods may leak during transit, damaging not only their packaging, but also other goods in the parcel. If this problem occurs with your order, take a photo of the damaged goods, or film the process of opening the parcel and contact a store representative via Live Chat (on), or via (in Russian or English). Explain the situation to the manager - perhaps iherb will resend your order or return your money.

What to do if the parcel does not arrive for a long time?
We are talking about ordering a parcel with delivery by International Airmail. If two months have not passed since the parcel was sent, there is no need to worry. If one and a half to two months have passed, we advise you to contact your post office - perhaps your parcel has been waiting for you for a long time, and the notice was simply lost. If three months have passed since the parcel was sent, try contacting the site’s support service by writing in Russian at the address. However, it is not a fact that the site will return your money for a lost parcel - some time ago the iherb administration was simply “bombarded” with requests for a refund due to the loss of parcels at the Russian post office, after which the site was very suspicious of requests from buyers from Russia about that the parcel got lost in transit. Many delivery methods initially indicate that if an order is lost or not delivered on time, it is not possible to refund its cost.

Up to 20 - 25, by air - from 2 to 15 days. Delivery time from China also depends on the volume of the shipment of cargo (preparing consolidated shipments requires an additional 3 - 7 days compared to container shipment), point of departure and destination (for example, sea transportation to Vladivostok takes 7 - 10 days, and to St. Petersburg - only transit time of cargo transportation exceeds 30 days).

The average delivery time for cargo from China by sea is 7 - 10 days, to the Russian ports of the Black Sea (Novorossiysk, Taganrog, Azov, Taman) - from 20 - 25 to 32 - 40 (taking into account the transit time in Istanbul or Constanta), and Ust-Luga - from 40 - 50 to 60 days. Delivery time for goods from China to Russia via ports Far East(Vladivostok, Vostochny) are the smallest, however, you should take into account the waiting time for loading onto a wagon for subsequent shipment of cargo to the regions of the Russian Federation (up to 7 - 14 days, but the timing may be completely uncertain) and the time of railway cargo transportation across Russia (by accelerated container trains - 1 - 1.5 weeks).

The delivery time of a container from China by rail is affected by the length of the route, as well as how quickly a “pair” will be selected for a 20-foot container at transshipment railway stations (on a standard railway platform fits 2TEU). Accelerated container trains move without re-forming the train, however, the waiting time of the “pair” before starting movement should be taken into account.

Delivery time for goods from China to Russia: railway(from the northeastern and northwestern regions of China) averages 20 - 33 days. This is the most convenient way to send goods from regions where the Harbin Railway runs. Economic benefits are achieved only when shipping large consignments of cargo (the cost of delivering 60 tons of cargo by rail is about $7,400, and groupage cargo costs from $180 to $230 per ton only in China, plus the cost of transportation along the Trans-Siberian Railway).

Minimum delivery time for goods from China to Russia

The minimum delivery time from China to Russia is offered by road and air transport. The delivery time for goods from China to Moscow by road is from 18 days (through the territory of Kazakhstan). However, this is one of the most expensive methods of transportation: for a 19-ton car, along with customs formalities, you will have to pay up to 10 - 14 thousand dollars (USA), of which up to 9 - 10 thousand will have to be spent on logistics.

Delivery time from China by air ranges from 2 to 5 days - on cargo-passenger and passenger flights. The price of such delivery from China reaches 7.7 - 7.8 dollars per 1 kg of cargo (for comparison - by rail up to 12 - 13 cents).

Delivery times within China to the ports (terminals) of departure can reach 2 weeks or more: high taxes and the need to pay for a license force Chinese carriers to save on transport costs, sending the car on the road only with the maximum possible load - as a result, until Until the car is fully loaded, despite all the requirements for delivery times, the carrier will not begin work. This situation regarding cargo transportation within China is typical for road transportation.

Delivery time from China to Russia by sea is the longest, but the cost of such transportation from Qingdao, Guangzhou, Hong Kong and other ports to Vostochny, Vladivostok is 790 - 1500 US dollars, 1600 - 2800 - to Novorossiysk and 1800 - 2900 - to St. Petersburg ( Ust-Luga). It is better to send goods from Urumqi either by road (20 - 25 days to Moscow time) or by rail (similarly) - the region is remote from seaports, and then the prices for delivery by sea, road and rail are identical.

The delivery time for goods from China to Russia after dispatch - or the transit time of cargo transportation - is greatest for sea transport (up to 30 days to the ports of the Northwestern Federal District and Southern Federal District) and minimal for air transport (no more than 1 day).

How long does it take to deliver from China in general?

The total delivery time from China to the Russian Federation by sea is up to 45 - 60 days, by rail - up to 33 - 35, by road - up to 25 - 30, by air - up to 7 - 14. Mixed (multimodal) cargo transportation is also practiced, for example, by road to Blagoveshchensk, and from here by air to Moscow (approximately 14 - 15 days).

Set deadlines for parcel delivery. They reflect the time it takes on average for a package to travel from the sender to the point of delivery. These figures are usually indicated without taking into account the time it takes to receive the parcel at the points of issue and reception.

If the shipment is carried out using land transport, the parcel must travel the number of days indicated in the control time table. If direct air transport is used for shipment, the parcels must be delivered at the same time as regular letters and postcards.


In large cities, exchange of parcels between different objects postal service happens daily.

Specific numbers

Within large cities and territories associated with administrative centers, the parcel should travel no longer than three days. Additionally, the deadlines required to prepare the parcel for delivery and dispatch are established. It should take no more than a day to receive and prepare the parcel for shipment. At facilities that exchange letters and parcels with main, trunk routes, parcels delivered by ground transport should be processed no longer than eight hours, and parcels delivered by air no longer than four hours.

Those parcels that are accepted directly at post offices must be sent with the first transport. Between settlements Parcels are transported at least three times a week. For hard-to-reach areas of the country, parcels may be transported much less frequently, depending on the circumstances.


Unfortunately, the actual delivery time of the parcel may differ from the target deadlines in the direction of increase.

According to the standards, the parcel should travel from the administrative center to the center of the municipal district in no more than four days. If further delivery is required from this municipal center to the settlement located on its territory, it should also not take more than four days. Thus, in order to calculate how long a particular parcel will have to travel, you need to take into account all stages of the route and add up the target dates.

Already in seventy-seven regions of Russia there is a system that allows customers to track at all stages using the cargo control number. Moreover, this system allows you to track not only domestic shipments, but also international ones. This allows us to adequately estimate the approximate delivery times, which often differ from the standards.

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the postal item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)