What a merchandiser should know and be able to do. What are the responsibilities of a merchandiser? The main points of the “Job Description of a Merchandiser”

Posted On 05/29/2018

I APPROVED
CEO
Last name I.O. ________________
"________"_____________ ____ G.

1. General Provisions

1.1. A merchandising specialist belongs to the category of specialists.
1.2. A merchandising specialist is appointed to a position and dismissed from it by order general director according to the store director.
1.3. The merchandise manager reports directly to the store director.
1.4. A person responsible for following requirements: secondary vocational education, work experience in the relevant field for at least one year.
1.5. During the absence of a merchandiser, his rights and obligations are transferred to another official, as announced in the organization order.
1.6. The merchandiser must know:
- legislation and other regulations relating to logistics and sales of goods at trading enterprises;
- standards and technical specifications for goods, their main properties and quality characteristics;
- methods of accounting for goods, calculating the need for them;
- forms of accounting documents and reporting procedures;
- organization of warehouse facilities;
- instructions for accepting goods in terms of quality, quantity and completeness;
- current price tags and price lists;
- product inventory standards;
- nomenclature and range of goods sold by the enterprise.
1.7. The merchandising specialist is guided in his activities by:
- legislative acts RF;
- Charter of the organization, Internal Rules labor regulations, others regulations companies;
- orders and instructions from management;
- this job description.

2. Job responsibilities merchandiser

The merchandising specialist performs the following job responsibilities:
2.1. Determines requirements for goods, as well as compliance of their quality with standards, technical specifications, concluded contracts and others regulatory documents.
2.2. Monitors the receipt of goods.
2.3. Participates in the preparation of data for drawing up claims for the supply of low-quality goods and responding to customer complaints.
2.4. Controls the availability of goods in the warehouse.
2.5. Communicates with suppliers and consumers and prepares documents for the shipment and receipt of goods in accordance with approved plans.
2.6. Maintains operational records of receipt and sale of goods.
2.7. If necessary, conducts a search for unarrived cargo.
2.8. Participates in conducting inventories.
2.9. Studies the reasons for the formation of excessive excess material resources and takes measures to implement them.
2.10. Monitors compliance with the rules for storing goods in warehouses and preparing goods for sale.
2.11. Prepares reports according to established forms.

3. Rights of a merchandising specialist

The merchandiser has the right:
3.1. Get acquainted with the draft decisions of the company's management concerning its activities.
3.2. Request from the structural divisions of the enterprise information and documents necessary to fulfill his official duties.
3.3. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.
3.4. Require the management of the enterprise to provide organizational and technical conditions and prepare the established documents necessary for the performance of official duties.

4. Responsibility of the merchandiser

The merchandiser is responsible for:
4.1. For failure to perform and/or untimely, negligent performance of one’s official duties.
4.2. For failure to comply with current instructions, orders and conservation orders trade secret and confidential information.
4.3. For violation of internal labor regulations, labor discipline, safety and fire safety regulations.

The profession of a commodity expert is multifaceted and, as its name suggests, a specialist in this field “manages the goods.” He is responsible for the goods, both to the buyer and to the head of his enterprise.

JOB DESCRIPTION FOR A STORE SELLER

Some commodity experts are involved in the formation of an assortment of ice prices, others organize the purchase of goods and check the quality of products or are responsible for their high-quality storage.

Places of work

Representatives of this profession are most in demand in shops, supermarkets, trading enterprises and in warehouses. Also, commodity experts are required in product quality control centers, licensing organizations, agricultural enterprises, pawnshops and in institutions that control trade and compliance with consumer rights.

History of the profession

The profession of commodity expert arose in ancient times; the works of ancient Roman scientists such as Columella, Varro and Cato the Elder have reached us, who described methods of processing and storing agricultural crops, as well as methods for assessing the quality of products. However, the profession became most widespread at the beginning of the 20th century. At that time, the competitiveness of enterprises reached a new level and the demand for commodity experts increased significantly.

Responsibilities of a merchandiser

The main job responsibilities of a merchandiser include:

  • acceptance of goods in terms of quantity and quality, as well as verification of accompanying documentation;
  • organizing the removal of goods from utility rooms to shopping room;
  • control and maintenance of goods inventories in the warehouse;
  • placement of products in the warehouse;
  • carrying out inventory and audits of goods;
  • maintaining order and cleanliness in the warehouse.

If necessary, the responsibilities and functions of the merchandiser include organizing the write-off and return of products, as well as preparing Money for collection.

Requirements for a food specialist

The position of a merchandiser covers quality control, sales and delivery of various products. That is why the requirements for representatives of this profession may vary depending on the specifics of the enterprise. Basic requirements for a merchandiser:

  • secondary special or higher education;
  • 2 years of experience in trading;
  • knowledge of trading rules;
  • availability of skills for receiving goods into a warehouse;
  • ability to organize warehouse activities, storage conditions and transportation of goods;
  • PC proficiency and knowledge of the 1C program.

If a merchandiser works in international company, knowledge is welcome in English on a conversational level.

Merchandiser resume sample

Resume sample.

How to become a merchandiser

Do you want to become a merchandiser? To do this, you must at least graduate from an institute, technical school or university with a specialty in commodity science. Experience in the field of trade and an understanding of its specifics and nuances will also be required. Depending on the specifics of the organization, knowledge in the field of economics, merchandising, logistics and methods of expert evaluation of products may be required.

Salary of a merchandising specialist

The salary of a representative of this profession depends on the experience and location of the enterprise. The average salary of a merchandiser is 30 thousand rubles per month. However, a specialist without experience can receive 10 thousand rubles. The maximum salary for a merchandiser was found in the Moscow region - 100 thousand rubles.

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Job description of a merchandiser

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I. General provisions

  1. A merchandising specialist belongs to the category of specialists.
  2. For the position:
    • a commodity expert is appointed a person who has a higher professional education without presenting requirements for work experience or secondary vocational education and work experience in positions filled by specialists with secondary vocational education, at least 3 years;
    • merchandising specialist of category II - a person with higher professional education and work experience as a merchandising specialist for at least 3 years;
    • Commodity expert of category I - a person who has a higher professional education and work experience as a commodity expert of category II for at least 3 years.
  3. Appointment to the position of commodity expert and dismissal from it is made by order of the director of the enterprise upon presentation
  4. The merchandiser must know:
    1. 4.1. Resolutions, instructions, orders, other governing and regulatory documents of higher authorities relating to logistics and sales of goods at trade enterprises.
    2. 4.2. Market methods management.
    3. 4.3.

      Job Description of a Merchandiser at a Trade Enterprise

      Standards and technical conditions for goods, their main properties and quality characteristics.

    4. 4.4. The procedure for concluding business contracts.
    5. 4.5. Methods for accounting for goods and calculating the need for them.
    6. 4.6. Forms of accounting documents and reporting procedures.
    7. 4.7. Organization of warehousing and sales of goods.
    8. 4.8. Conditions for delivery, storage and transportation of goods.
    9. 4.9. Instructions for accepting goods based on quality, quantity and completeness.
    10. 4.10. Current price tags and price lists.
    11. 4.11. Product inventory standards.
    12. 4.12. The nomenclature and range of goods sold by the enterprise.
    13. 4.13. Fundamentals of economics, labor organization and management.
    14. 4.14. Labor legislation.
    15. 4.15. Internal labor regulations.
    16. 4.16. Rules and regulations of occupational health, safety, industrial sanitation and fire protection.
  5. During the absence of a commodity expert (business trip, vacation, illness, etc.), his duties are performed by a person appointed to in the prescribed manner. This person acquires the corresponding rights and is responsible for the proper performance of the duties assigned to him.

II. Job responsibilities

Commodity expert:

  1. Determines requirements for goods, as well as compliance of their quality with standards, technical specifications, concluded contracts and other regulatory documents.
  2. Monitors the fulfillment of contractual obligations, receipt and sale of goods.
  3. Participates in the preparation of data for drawing up claims for the supply of low-quality goods and responding to customer complaints.
  4. Monitors the availability of goods in warehouses.
  5. Communicates with suppliers and consumers and prepares documents for the shipment and receipt of goods in accordance with approved plans.
  6. Participates in the development and implementation of rules for logistics, sales, quality control of goods, organization of their transportation and storage.
  7. Maintains operational records of receipt and sale of goods.
  8. Monitors the timeliness of shipment of returnable packaging.
  9. If necessary, conducts a search for unarrived cargo.
  10. Participates in conducting inventories, studies the reasons for the formation of excessive excess material resources and “illiquid assets,” and takes measures to implement them.
  11. Monitors compliance with the rules for storing goods in warehouses and preparing goods for sale.
  12. Designs Required documents related to the supply and sale of products, compiles reports in established forms.

III. Rights

The merchandiser has the right:

  1. Get acquainted with the draft decisions of the enterprise management concerning its activities.
  2. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.
  3. Within your competence, inform your immediate supervisor about all shortcomings identified in the course of your activities and make proposals for their elimination.
  4. Request personally or on behalf of the management of the enterprise from heads of departments and specialists information and documents necessary to fulfill his official duties.
  5. Involve specialists from all (separate) structural units in solving the tasks assigned to it (if this is provided for by the regulations on structural divisions, if not, then with the permission of management).
  6. Demand that the management of the enterprise provide assistance in the performance of its official duties and rights.

IV. Responsibility

The merchandiser is responsible for:

  1. Behind improper execution or failure to fulfill their job duties as provided for in this job description - within the limits determined by the current labor legislation of the Russian Federation.
  2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.
  3. For causing material damage- within the limits determined by the current labor and civil legislation of the Russian Federation.

Responsibilities of a merchandiser in a magnet

The job description of a merchandiser regulates labor relations. The document defines functional responsibilities, types of employee responsibilities, rights, procedure for employment, dismissal, rules of subordination, requirements for education and experience.

The instructions are drawn up by the head of the organization’s structural unit. Approved by the General Director.

Below standard form can be used when developing a job description for a merchandiser at a warehouse, store, or trading company. A number of points may differ depending on the specialization of the organization.

JOB DESCRIPTION

merchandiser

1. GENERAL PROVISIONS

1.1. This job description defines the functional responsibilities, rights and responsibilities of the commodity expert "___________________________" (hereinafter referred to as the "Organization").

1.2. A merchandising specialist is appointed to a position and dismissed from a position in the manner established by current labor legislation by order of the head of the Organization.

1.3. The merchandising manager reports directly to ____________________ Organization.

1.4. A person with the following qualifications is appointed to the position of commodity expert:

Commodity specialist: higher professional education without requirements for work experience or secondary vocational education and work experience in positions filled by specialists with secondary vocational education for at least 3 years.

1.5. The merchandiser must know:

Resolutions, instructions, orders, other governing and regulatory documents of higher authorities relating to logistics and sales of products;

Market methods of management;

Standards and technical specifications for inventory items, their main properties and quality characteristics;

The procedure for developing logistics plans and concluding business contracts;

Methods of accounting for inventory items, calculating the need for them;

Forms of accounting documents and reporting procedures;

Organization of warehousing and product sales;

Terms of delivery, storage and transportation of inventory items;

Current price tags and price lists; standards for production inventories of material resources;

Basic technological processes production;

Nomenclature and range of products;

Fundamentals of economics, labor organization and management;

Labor legislation;

Internal labor regulations;

Labor protection rules and regulations.

1.6. In his activities, the merchandiser is guided by:

Regulatory acts and methodological materials on the work performed;

Internal labor regulations;

Orders and instructions of the head of the Organization and the immediate supervisor;

This job description;

Rules on labor protection, industrial sanitation and fire protection.

1.7. During the period of temporary absence of a merchandiser, his duties are assigned to ___________________________.

2. FUNCTIONAL RESPONSIBILITIES

The merchandising specialist performs the following duties:

Determines requirements for material resources, compliance of their quality with standards, technical specifications and other regulatory documents, as well as concluded contracts.

Participates in determining the compliance of draft logistics plans of the Organization with production plans, in monitoring the fulfillment of contractual obligations, the receipt and sale of raw materials, materials, fuel, equipment and finished products, in preparing data for drawing up claims for the supply of low-quality inventory items and responding to customer complaints.

Controls the availability of material resources and finished products in warehouses.

Communicates with suppliers and consumers and prepares documents for the shipment of products.

Participates in the development and implementation of organization standards for logistics, sales, product quality control, organization of transportation and storage of raw materials, materials, fuel, equipment and finished products.

Maintains operational records of the receipt and sale of inventory, monitors the timeliness of shipment of returnable containers, and, if necessary, searches for unarrived cargo.

Participates in conducting inventories, studies the reasons for the formation of excessive excess material resources and illiquid assets, and takes measures to implement them.

Monitors compliance with the rules for storing inventory in warehouses, prepares finished products for shipment to consumers, draws up the necessary documents related to the supply and sale of products, and draws up reports in established forms.

3. RIGHTS

The merchandiser has the right:

3.1. Require the Organization's management to provide assistance in the performance of their duties.

3.2. Improve your skills.

3.3. Get acquainted with draft decisions of the Organization’s management relating to its activities.

3.4. Submit proposals on issues related to your activities for consideration by your immediate supervisor.

3.5. Receive from the Organization’s employees the information necessary to carry out their activities.

4. RESPONSIBILITY

The merchandiser is responsible for:

4.1. For failure to perform or improper performance of their duties provided for in this job description - in accordance with current labor legislation.

4.2. For offenses committed during the period of its activities - in accordance with current civil, administrative and criminal legislation.

4.3. For causing material damage - in accordance with current legislation.

5. WORKING CONDITIONS

5.1. The merchandising specialist’s working hours are determined in accordance with the Internal Labor Regulations established in the Organization.

5.2. Due to production necessity the merchandiser is obliged to travel to business trips(including local significance).

6. RIGHT OF SIGNATURE

6.1. To ensure his activities, the commodity manager is given the right to sign primary and reporting documents on issues included in his functional responsibilities.

_____________________________ _____________ ____________________ (position of the person who compiled (signature) (full name) instructions)

"___"__________ ___ G.

AGREED:

Legal adviser ____________ ___________________ (signature) (full name)

"___"__________ ___ G.

I have read the instructions: ____________ ____________________ (signature) (full name)

The trade niche occupies a significant part in the country's economy. An actively developing field of activity determines the demand for professions related to ensuring its functioning. Promotion of products on any point of sale, as well as organizational sales control is difficult to implement without a merchandiser.

The future of the store depends on the competence of the specialist, since its future is directly dependent on established relationships with the supplier, on the organization of timely purchases of goods sold, and on control of the quality and quantity of products on the shelves.

Profession merchandising

The functions of a merchandiser are multifaceted, but they all boil down to the responsibility of a specialist in establishing connections between the supplier, the buyer and the head of the trading company.

Their correct organization is disclosed in the specialist’s job description.

Who is a merchandiser? The success of an enterprise often depends on the competence of an employee, so employers should be responsible in selecting applicants for a position. The merchandising manager is in charge of the goods. He is responsible for the quality of the goods to customers and for quantitative sales criteria to the head of the enterprise. The specialist is responsible for negotiating with contractors and for timely delivery of products. The functional responsibilities of a specialist are determined by the specifics of the enterprise. IN large companies

Job responsibilities

often resort to the services of several merchandisers.

They are usually assigned various responsibilities, and control is assigned to the head of the department. The job description of a merchandiser includes several functions of an organizational and documentary nature. The specialist must have an idea of ​​the procedure for forming the product range and its pricing policy. It is his responsibility to control the quantity of goods stored in the warehouse.

  • The merchandiser monitors the acceptance of products, organizes their accounting, issuance and storage of leftovers. When working with documentation and special
  • software
  • , a specialist is engaged in accounting and planning of purchases. His responsibilities also include negotiating with suppliers and processing product purchases. The general responsibilities of the specialist are:
  • analysis of the company's assortment policy;
  • formation of a standard assortment range and its regular adjustment based on the results of the analysis;
  • product quality assessment;
  • diagnostics of defects; acceptance by quantity and quality; sorting in preparation for sale;
  • carrying out
  • internal control
  • documentary support of all stages of product movement;
  • information support for management in merchandising activities;
  • providing information for the preparation of financial statements;
  • negotiations and execution of transactions with counterparties;
  • sales promotion;
  • development of marketing strategies.

Apparatus employed

When hiring a merchandiser, it is desirable to have specialized secondary or higher education and work experience.

Such parameters of the applicant indicate his competence in the field of knowledge of trade rules and the procedure for carrying out organizational measures aimed at increasing sales volumes and ensuring product quality control.merchandiser Job description

[name of organization, enterprise, etc.] This job description has been developed and approved in accordance with the provisions of other regulations governing labor relations

In Russian federation.

I. General provisions

1.1. A merchandising specialist belongs to the category of specialists. He is hired and dismissed by order of the director of the enterprise.

1.2. A person with a higher professional education and work experience in the position of a category II commodity expert of at least [value] years is appointed to the position of category I commodity expert; for the position of category II merchandiser, a person who has a higher professional education and work experience as a merchandiser of at least [value] years; for the position of commodity expert, a person with a higher professional education, without presenting requirements for work experience, or secondary vocational education and work experience in positions filled by specialists with secondary vocational education, not less than [value] years.

1.3. The merchandising manager reports directly to the director of the trading enterprise.

1.4. During the absence of a commodity expert (business trip, vacation, illness, etc.), his duties are performed in the prescribed manner by an appointed deputy, who bears full responsibility for the proper performance of the duties assigned to him.

1.5. In his activities, the merchandiser is guided by:

Regulatory documents and methodological materials on the work performed;

Charter of the enterprise;

Labor regulations;

Orders and instructions of the director of the enterprise and the immediate supervisor;

This job description.

1.6. The merchandiser must know: Resolutions, orders, orders, other regulatory and higher authorities for logistics and product sales;

Market methods of management;

Standards and technical specifications for inventory items, their main properties and quality characteristics;

The procedure for developing logistics plans and concluding business contracts;

Methods of accounting for inventory items, calculating the need for them;

Forms of accounting documents and reporting procedures;

Organization of warehousing and product sales;

Terms of delivery, storage and transportation of inventory items;

Current price lists;

Standards for production inventories of material resources;

Basic technological production processes;

Nomenclature and range of products manufactured by the enterprise;

Fundamentals of economics, organization, labor and management;

Labor legislation of the Russian Federation;

Internal labor regulations;

Labor protection rules and regulations.

II. Functions

The merchandising specialist is assigned the following functions:

2.1. Determination of compliance of the quality of material resources with regulatory documents and concluded contracts.

2.2. Establishing relationships with suppliers and consumers of products.

2.3. Operational accounting of receipt and sale of inventory items.

2.4. Participation in conducting inventories of inventory items.

2.5. Preparation of documentation for the supply and sale of products, reporting.

2.6. Monitoring compliance with the rules for storing inventory in warehouses.

III. Job responsibilities

To perform the functions assigned to him, the commodity manager of the enterprise is obliged to:

3.1. Determine requirements for material resources, compliance of their quality with standards, technical specifications and other regulatory documents, as well as concluded contracts.

3.2. Participate in determining the compliance of draft plans for the logistics of the enterprise with production plans, in monitoring the fulfillment of contractual obligations, the receipt and sale of raw materials, materials, fuel, equipment and finished products, in preparing data for drawing up claims for the supply of low-quality inventory items and responses to customer complaints.

3.3. Monitor the availability of material resources and finished products in warehouses.

3.4. Communicate with suppliers and consumers and prepare documents for the shipment of products.

3.5. Participate in the development and implementation of organization standards for logistics, sales, product quality control, organization of transportation and storage of raw materials, materials, fuel, equipment and finished products.

3.6. Maintain operational records of the receipt and sale of inventory items, monitor the timeliness of shipment of returnable containers, and, if necessary, search for unarrived cargo.

3.7. Participate in conducting inventories, study the reasons for the formation of excessive excess material resources and illiquid assets, and take measures to implement them.

3.8. Monitor compliance with the rules for storing inventory in warehouses, preparing finished products for shipment to consumers, draw up the necessary documents related to the supply and sale of products, and prepare reports in established forms.

3.9. [Enter as appropriate].

IV. Rights

The merchandiser has the right:

4.1. Get acquainted with draft decisions of the enterprise management on issues of its activities.

4.2. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.

4.3. Receive information and documents from heads of structural divisions, specialists on issues within his competence.

4.4. Involve specialists from all structural divisions of the enterprise to resolve the responsibilities assigned to it (if this is provided for by the regulations on structural divisions, if not, with the permission of the head of the enterprise).

4.5. Require the management of the enterprise to provide assistance in the performance of their official duties and rights.

V. Responsibility

The merchandiser is responsible for:

5.1. For failure to perform (improper performance) of one’s job duties as provided for in this job description, within the limits determined by the labor legislation of the Russian Federation.

5.2. For offenses committed in the course of carrying out their activities - within the limits determined by the administrative, criminal and civil legislation of the Russian Federation.

5.3. For causing material damage - within the limits determined by labor, criminal and civil legislation of the Russian Federation.

The job description has been developed in accordance with [name, number and date of document].

Head of structural unit

[initials, surname]

[signature]

[day month Year]

Agreed:

Head of the legal department

[initials, surname]

[signature]

[day month Year]

I have read the instructions:

[initials, surname]

[signature]

[day month Year]

​The daily life of the average resident of Russia comes down to visiting various stores. But few people realize the role played by people who carry out their day-to-day work. job responsibilities in these stores. After all, if you look at it, each link in the trade chain from manufacturer to consumer is not just an authority, but a certain vital important stage movement of goods. The purpose of this product movement is to satisfy people's needs various categories and classes.

The leading role in product promotion is played by the degree of professionalism of the merchandiser in the store. What are the requirements for this position, its functional responsibilities and what responsibility does the role of a merchandiser carry - all this characterizes this profession from the most serious side. It is the merchandiser who determines such indicators as the breadth of the trade assortment, the quality characteristics of the goods, the store’s turnover and many others.

In order to get acquainted with the profession of a merchandiser and fully appreciate the weight of his role in the grocery industry, you need not only to study the functions of this specialist in the store, but also to understand the specificity of his job responsibilities.

Profession merchandising: job requirements

First of all, let us turn to the concept of what the profession of merchandising is and what merchandising includes.

Commodity research is a scientific discipline whose purpose is to study the consumer properties of goods. Hence, a merchandiser is a specialist who monitors compliance with all quality standards in relation to these consumer properties.

It is necessary to realize that a specialist in the position of merchandiser is expected to have the necessary education. This can be secondary specialized education in the specialty “Commodity Science”, or higher education with a profile similar in direction. The requirements, according to the job description, consider both options with separate reservations.

For example, for candidates with an average special education A minimum of 1 year of experience in a similar (product) field may be established. If you have a higher professional level, experience in this field may be an optional condition. Of course, these instructions are drawn up according to the standards of each organization individually, but in general, they have classical requirements for the level vocational training specialists.

The next requirement for an employee holding the position of merchandiser is knowledge of a huge amount of trade information, among which:

  • regulations;
  • sequence of conclusion and termination of contracts;
  • methodology for accounting for goods and calculating the need for them;
  • forms of accounting documents and reporting procedures;
  • knowledge of the procedure for accepting goods in terms of quality and quantity;
  • standards for storage and transportation of goods;
  • calculation inventory;
  • nomenclature and assortment of store products;
  • basics of economics and management;
  • logistics and storage facilities;
  • occupational Safety and Health.

Thus, a specialist must have such personal traits as an analytical mind, attentiveness, good memory, accuracy and the ability to organize work processes. In a word, combine the ability to quickly make decisions, act competently and comply with all standards.

Job duties, rights and responsibilities of a merchandiser

Based on the amount of information that a merchandiser must possess, the list of his responsibilities is also very extensive. Typically, a job description prescribes a standard set of functions for a merchandiser, but if we consider the food sector, some additional nuances also appear here. In general, the job of a merchandiser is as follows:

  • acceptance of goods for quality and quantity, verification of certificates;
  • control of warehouse stocks, compliance with storage conditions in the warehouse and expiration dates;
  • maintaining contact with suppliers: drawing up supply contracts, current orders, drawing up claims for goods of inadequate quality;
  • registration and signing of accompanying documentation: invoices, acts, specifications;
  • operational accounting of receipts and sales of goods;
  • participation in inventory activities and search for missing items;
  • writing off goods and processing returns to suppliers;
  • calculation of discounts and promotional prices;
  • control of pre-sale preparation of products;
  • monitoring the relevance of expiration dates of products on the sales floor;
  • conducting analytical work: studying the sales market and supply, identifying the causes of product losses, changes in consumer demand;
  • regulates the store's assortment taking into account customer demand and supply from suppliers.

A large amount of work requires a specialist to have increased attention, perseverance, the ability to concentrate on completing assigned tasks and the ability to react quickly in unusual situations. We can say that the merchandiser in grocery store must know all the processes “from” to “to”.

Like no one else, it is this person who must be able to manage different processes in parallel, without having the right to make serious mistakes. The profitability and unprofitability of the store, as well as the well-being of its other employees, can directly depend on the results of its activities. Since any inaccuracy in the acceptance of goods or violation of storage conditions can lead to huge losses.

At first glance, the amount of work seems unrealistic. How can one person do everything? Everything is quite simple - you must always plan your working day in advance: delivery schedules, time for applications to suppliers, systematize filling out reports and checking product expiration dates. Then the accumulated tasks will no longer cause the feeling of a snowball.

It should also be noted the rights that a merchandiser in a store has and the degree of his responsibility, according to the job description. First, let's get acquainted with the rights of a merchandiser:

  • the right to familiarize yourself with the draft decisions of your manager that are relevant to his direct activities;
  • carry out requests from departments for the necessary data and documentation to complete the work process;
  • invite management to consider changes to labor technology in order to increase its efficiency;
  • require organizational and technical support to perform their duties and prepare all necessary documents.

As for the responsibility that the position of a merchandiser carries, the main share here is occupied by non-compliance or negligent attitude towards one’s duties. He is also held responsible for failure to comply with the terms of non-disclosure of confidential information, for actions that violate the rules of internal labor discipline and safety standards at the enterprise.

Specifics of working with food products

The specialty “Commodity Science” comes in two directions: food commodity science and non-food products. As practice shows, such a division was not made in vain. The food sector is so voluminous that it requires special attention. Studying the properties of goods of all groups, their production technology, quality standards, rules for continuous and selective acceptance of goods, terms and conditions of storage, composition and labeling rules - all this should be known by a professional specialist working with products of the food group.

In the process of carrying out his activities, a merchandiser regularly has to deal with a certain list of documents:

  • invoices;
  • quality certificates;
  • acts of acceptance and discrepancy;
  • accompanying documents for shipment;
  • product specifications.

Particular attention should be paid to the procedure for accepting goods. Competent and conscientious attitude towards this part of the work guarantees minimal losses for the store, a high level of quality of products sold and properly built relationships with suppliers.

From the diagram above we see what actions are performed upon receipt of goods and an example of the form of the necessary documents.

So, after the procedure for accepting goods, a TORG 1 form act is drawn up and signed (an act of registration of acceptance in terms of quantity, quality, weight and completeness in accordance with the acceptance rules and terms of the contract). Upon quality acceptance, the merchandiser is obliged to sample the goods to check their compliance with the standards. If unacceptable discrepancies are identified, reports are drawn up unified form TRADE 2 (for domestic goods) in four copies and TRADE 3 (for imported goods) in five copies. The further fate of low-quality products is decided depending on the terms of the contract with the supplier.

During the sales period of received goods, it is the responsibility of the merchandiser to monitor compliance with the conditions of their sale and storage in the warehouse: check the temperature in refrigeration devices, maintaining the rules of product proximity, integrity of packaging, timely removal of products from shelves after expiration date.

Commodity specialist as an important link between supplier and consumer

So, playing the role of the main link in the movement of goods to end consumer, the merchandiser goes through the following stages:

  • Studying consumer demand - it is necessary to conduct market research, the emergence of new products and seasonal assortment, monitor fluctuations in demand for different items and timely adjust the assortment of goods. This will avoid the appearance of stale goods, reduce the amount of delays and product losses.
  • Placing an order with suppliers - based on consumer demand data and sales analysis, an application is made for the supply of products. We also study catalogs, the emergence of new products and, if possible, expansion assortment list or replacing some items, new types of goods are ordered.

When you see new products in a supplier’s catalogue, you shouldn’t immediately make a big request. It is enough to order one package of each type to first determine which items will be in greater demand.

  • Reception of goods from the supplier occurs first by quantity, and then by quality.

During the acceptance process, it is important not to lose vigilance and not sign documents before it is completed. An exception may be certain agreements in relations with suppliers.

  • Control of pre-sale preparation - as a rule, the display of goods on the sales floor is carried out by the manager of this product group. The merchandiser’s task is to monitor the correct preparation of the goods: cleanliness, integrity, price tag design.
  • Organizing the removal of goods to the sales area and placing them on shelves in accordance with the requirements of standards and planograms. Here, the merchandiser’s task is also to monitor the fullness of the shelves with products.

All these steps form the basis in the process of commodity distribution and trading process. Thanks to the competent work of the merchandiser, the store’s assortment will be wide, the goods will be fresh, and the shelves will not remain empty.

Career Opportunities

According to the structure of the organization, the merchandiser is subordinate to the store director. Sometimes the staff requires the presence of a senior merchandiser. Therefore, if we touch on the topic of possible career growth, then there is growth here. True, as practice shows, it is only possible to grow from a merchandiser to a store director in large chains. To be successful in your position, you must:

  • gain experience in the position held (approximately 2 years);
  • carry out your duties conscientiously;
  • timely improve your qualifications and undergo additional training;
  • find contact with other employees, create a team and competently organize work in the store;
  • strictly comply with all norms and standards in work (including corporate ones);
  • optimize trading costs to the maximum;
  • minimize product losses;
  • bring your store to a higher level in terms of turnover.

As a rule, an employee who is constantly growing professionally never goes unnoticed. Therefore, you should never neglect your serious attitude to your work. The desire for growth should not be justified by competition, but by a sincere desire to become a professional of a higher level.

Even if at first glance it seems that career is absent in the organization, remember: over time, the structure of any organization tends to change, just as people occupying positions come and go.

Interaction with personnel as a management element

Let me remind you that according to the hierarchy in organizational structure enterprise, the merchandiser reports only to the store director. Also, when dividing commodity experts into industries (commodity expert, acceptance commodity expert, etc.), the leading commodity expert can become the immediate supervisor. The remaining employees may be directly or indirectly subordinates.

The main task of a merchandiser when organizing the trading process is the competent distribution of work between employees. The scope of responsibilities of a merchandiser also implies the delegation of his powers between subordinates. And this practice occurs quite often, since main function is control, not direct execution. At this stage, it is important for the merchandising manager to assemble a team that will carry out instructions and orders as competently and promptly as the merchandising expert himself would do.

The important point here is compliance business etiquette. Subordinates should perceive the orders of the merchandiser not just as from a colleague at work, but as from their immediate supervisor in the process of organizing trade.

Conclusion

In general, commodity specialists are quite in demand nowadays. Huge networks Grocery stores and hypermarkets require a person on staff to manage a huge assortment. As a result of the absence of such a person, all the numerous responsibilities fall an excessive burden on the shoulders of the remaining employees.

Overload at work, in turn, will lead to premature exhaustion labor resources, numerous layoffs, negligent attitude towards immediate responsibilities and, ultimately, to the neglect of the store itself and huge product losses. Therefore, saving on one or more employees turns out to be unjustified.

The merchandise manager of a grocery store, as we have already determined, plays a key role in the process of product distribution, and, therefore, in making a profit for the store and maintaining its level of profitability. Carrying out his tasks and functions, it is the merchandiser who ensures the smooth operation of the enterprise and controls all the main processes in the organization and implementation of trading activities.